像素炼金房隐私政策
版本及生效日期：2026-09-09
本政策提供多语言版本供参考；如不同语言版本存在差异，以英文版本为准。
1. 适用范围
本政策适用于网站账户、身份验证、付费权益、用户反馈及匿名功能统计。第三方支付服务商（当前为 Paddle）独立处理结账及付款信息，其处理活动受其自身隐私政策约束。隐私相关问题请联系 contact@pixelchemy.cc。
2. 我们处理的信息、目的与依据
| 类别 | 最少字段 | 目的与法律依据 |
|---|
| 账户 | 用户名、账户标识、登录凭据、可选且经验证的邮箱、协议接受记录 | 创建、验证和维护账户，并提供用户请求的服务。 |
| 安全与登录 | 验证、登录和安全记录，以及防止滥用所需的有限网络信息 | 保护账户和服务，防止欺诈、滥用和攻击。 |
| 付费权益与交易 | 套餐、权益、使用记录，以及支付服务商提供的必要客户和交易信息 | 开通权益、处理退款、提供客服，以及履行税务、反欺诈和争议处理需要。本站不保存完整支付卡或银行账户资料。 |
| 用户反馈 | 反馈类型、内容、界面语言、可选联系邮箱；登录提交时关联账户标识 | 答复使用疑问、排查问题并改进功能。请勿在反馈中提交图片内容或其他敏感信息。 |
| 匿名功能统计 | 功能使用、运行结果和性能的非识别性统计 | 改进功能和服务稳定性；不包含图片内容或可直接识别账户的信息。 |
图片与作品：我们不收集或存储用户选择的图片、框选区域、像素内容、预览或导出结果。
3. 邮件
邮箱不是账户的必填项。选择使用邮箱验证相关功能时，我们会发送必要的事务性邮件。我们不会使用注册邮箱发送营销邮件，也不出售邮件地址。邮件服务商仅代表我们投递这些事务性邮件。
4. 接收者与“共享”
我们不出售、出租个人信息，不向广告商、数据经纪人或第三方营销者提供信息。为提供服务，托管与安全服务商、事务邮件服务商及支付服务商可能在最少必要范围内处理相关信息；法律明确要求或为保护用户和服务安全时，我们也可能依法披露必要信息。服务商不得将信息用于与提供服务无关的目的。
5. 跨境处理
服务提供商可能在用户所在国家或地区之外处理必要信息。发生跨境处理时，我们会采用适用的合同、安全和数据保护措施。
6. 保留与删除
| 记录 | 期限 |
|---|
| 验证信息 | 失效后在 24 小时内删除。 |
| 登录状态记录 | 失效后在 30 天内删除。 |
| 活跃账户资料 | 账户存续期间；用户删除账户后删除或不可逆去标识化，但必要保留项除外。 |
| 付费权益与交易资料 | 在提供权益、处理退款、拒付、欺诈、税务和法律主张所需期间保留；不再需要后删除或不可逆去标识化。 |
| 用户反馈 | 为答复及改进服务而保留，最长 365 天；账户删除时解除反馈与账户的关联。 |
| 安全记录 | 通常不超过 30 天；与已确认攻击或争议有关的必要记录可保留至处理结束。 |
| 匿名统计 | 原始统计最多保留 90 天；无法合理识别个人的汇总结果可长期保留。 |
7. 必要技术与偏好
我们仅使用账户登录、安全和语言偏好所必需的技术，不使用营销或跨站广告追踪技术。如用途发生变化，我们会在使用前作出说明并在需要时征得同意。
8. 安全
我们采取与信息性质和风险相适应的技术与管理措施，防止未经授权的访问、泄露、篡改或丢失。没有任何系统能够保证绝对安全；发生需要通知的数据泄露时，我们会在适用期限内通知受影响者。
9. 用户权利
用户可请求访问、更正、删除、限制或反对处理、数据可携以及撤回同意；撤回不影响此前处理。账户内可修改用户名、邮箱、密码并删除账户，也可联系 contact@pixelchemy.cc。我们将在核验身份后 30 日内答复。
10. 儿童
账户及付费服务不面向 18 岁以下人士。我们不故意收集儿童信息；如发现此类账户，将采取删除和必要通知措施。若产品未来面向儿童，将在收集前实施适用的年龄保障、家长同意与儿童友好说明，而不能仅依赖本政策。
11. 变更与联系
重大变更会在生效前通过页面或事务性通知说明，并在需要时重新取得同意。如对本政策或个人信息处理有疑问，请联系 contact@pixelchemy.cc；我们将在核验身份后 30 日内答复。
Pixelchemy Privacy Policy
Version and effective date: 2026-09-09
This Policy is available in multiple languages for reference. If the versions differ, the English version controls.
1. Scope
This Policy applies to website accounts, identity verification, paid entitlements, user feedback, and anonymous feature statistics. A third-party payment provider (currently Paddle) independently handles checkout and payment information under its own privacy policy. For privacy questions, contact contact@pixelchemy.cc.
2. Information and purposes
We process account identifiers, login information, an optional verified email, records of policy acceptance, paid entitlements and their use, limited security information, and customer and transaction information provided by the payment provider when needed to deliver the service, process refunds, prevent fraud, meet tax obligations, and handle disputes. Feedback submissions include the feedback type, message, interface language, optional contact email, and—when signed in—the associated account identifier. We use feedback to answer questions, investigate problems, and improve features. Do not submit image content or other sensitive information in feedback. We do not store complete payment-card or bank-account details.
We do not collect or store selected images, selections, pixel content, previews, or exports. Anonymous feature statistics cover general feature use, results, and performance and do not contain image content or information that directly identifies an account.
3. Recipients
We do not sell or rent personal information or provide it to advertisers, data brokers, or third-party marketers. Hosting and security providers, transactional email providers, and the payment provider may process information only as needed to provide their services. We may also disclose necessary information when legally required or needed to protect users and the service.
4. Email and marketing
Email is optional. If you choose a feature that uses email verification, we send the necessary transactional messages. We do not use registration email addresses for marketing or sell them.
5. Retention
Verification information is deleted within 24 hours after expiry, and expired login-state records within 30 days. Account information is kept while the account exists and then deleted or de-identified, except where limited retention is necessary. Paid-entitlement and transaction information is kept only as long as needed to provide entitlements, handle refunds, chargebacks, fraud, tax, or legal claims. Feedback is kept for follow-up and service improvement for no more than 365 days; deleting an account removes its association with feedback. Security records are normally kept for no more than 30 days, and raw anonymous statistics for up to 90 days.
6. International processing and security
Service providers may process necessary information outside your country or region. We use appropriate contractual, security, and data-protection safeguards. We use only technologies necessary for account access, security, and language preferences, and do not use marketing or cross-site advertising trackers. We take measures appropriate to the nature and risk of the information, but no system can guarantee absolute security.
7. Rights and children
You may request access, correction, deletion, restriction or objection, portability, or withdrawal of consent. Use account controls or contact contact@pixelchemy.cc. We will respond within 30 days after verifying your identity. Accounts and paid services are not for anyone under 18, and we do not knowingly collect children's account data.
8. Changes and contact
Material changes are notified before they take effect, with renewed consent where needed. For questions about this Policy or our handling of personal information, contact contact@pixelchemy.cc. We will respond within 30 days after verifying your identity.